How to Access WhatsApp Statistics in Workflow Campaigns

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How to Access WhatsApp Statistics in Workflow Campaigns

In this tutorial, Tina shows you how to access crucial WhatsApp statistics within Workflows. Learn to track message status including delivered, in progress, failed, and read for better marketing campaign decisions. Follow along to see how to navigate through workflow settings, view detailed statistics, and export data into a CSV file for further analysis.

00:00 Introduction to WhatsApp Statistics in Workflows
00:21 Setting Up Your Workflow
00:35 Understanding the Customer Service Window
01:00 Accessing and Viewing Statistics
01:33 Exporting and Interpreting Data
02:03 Troubleshooting Common Issues
02:25 Conclusion and Next Steps