How OneTable Transformed Guest Feedback with Real-Time Insights

Website Link Below:
https://join.surveysparrow.com/fpnr1w6oxjjk

Discover how OneTable, a mission-driven organization helping people create meaningful Shabbat dinners, transformed its feedback process with SurveySparrow—resulting in stable response rates, stronger guest engagement, and real-time feedback collection that drives actionable insights.

Previously limited by clunky integrations and uninspiring survey design, OneTable struggled to capture the emotional depth and nuance of their Friday night experiences. But with Salesforce and Slack integrations, beautiful survey customization, and powerful analytics from SurveySparrow, they now reach guests instantly and gather meaningful, high-quality feedback with ease.

💡 Key Wins:

Stabilized response rates with more engaging surveys

Seamless Salesforce integration for efficient survey distribution

Instant guest communication via Slack

In-depth reporting for data-driven decision-making

Enhanced guest and host experiences across the board

Hear from Julia Logan Labow, Senior Director of Impact + Learning at OneTable, as she shares how real-time data and elegant design features allowed the team to deepen connections and extend their impact far beyond the dinner table.

🎥 Whether you're a nonprofit, in the hospitality space, or focused on customer/guest experience, OneTable’s story shows the power of feedback that feels human—and the platform that made it all possible.

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