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How Vestd Uses Survicate + FullStory to Deliver Seamless UX at Scale
Website Link Below:
https://try.survicate.com/v9gx0dcpjys2
Discover how Vestd, a fast-growing share scheme and equity management platform, transformed its product development process with Survicate and FullStory. In this customer success story, Tom Alcock, UX researcher at Vestd, shares how his team eliminated guesswork, streamlined user feedback, and created a consistent app experience using in-app surveys and session recordings. Learn why Vestd chose Survicate over other feedback tools, how they gather both qualitative and quantitative insights, and how this powerful integration with FullStory helped them improve features, resolve friction points, and increase customer satisfaction.
Whether you're a product manager, UX researcher, or part of a SaaS growth team, this video shows the value of data-driven feedback loops and how to scale customer insights efficiently.
🔍 Topics covered:
Why Survicate was the chosen survey platform
Real examples of how in-app surveys improved UX
How FullStory integration drives data-informed decisions
Increasing CSAT and reducing support tickets through smarter feedback collection
📊 Ready to streamline feedback in your product? Let Survicate + FullStory guide your UX strategy.
#Survicate #FullStory #UserExperience #UXResearch #CustomerFeedback #InAppSurveys #SaaS #ProductManagement #CustomerSatisfaction #DigitalExperience #UXStrategy #CSAT #NetPromoterScore #SaaSGrowth
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