How ParkBee Transforms Urban Parking with Survicate’s Customer Insights

4 months ago
2

Website Link Below:
https://try.survicate.com/v9gx0dcpjys2

🚗 Making Urban Parking Smarter with ParkBee & Survicate! 🚗

Finding a parking spot in the city can be a nightmare. That’s where ParkBee steps in! By partnering with private property owners, ParkBee unlocks underutilized parking spaces, reducing congestion and making city life smoother. But how do they ensure an exceptional customer experience?

With Survicate’s CSAT surveys, ParkBee collects real-time customer feedback after every parking session. This data-driven approach helps them:
✅ Identify and fix issues like parking accessibility and navigation
✅ Improve their app with better instructions and images
✅ Reduce customer support inquiries by 20%
✅ Increase survey response rates to 78%

By integrating qualitative insights with Looker, Zendesk, and Aircall, ParkBee continuously enhances its parking experience for drivers across urban areas.

🌟 Want to see how customer insights can transform your business? Sign up for Survicate today!

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