How GetResponse Boosted NPS by 53% with Survicate’s Customer Insights

4 months ago
2

Website Link Below:
https://try.survicate.com/v9gx0dcpjys2

GetResponse, a leading email marketing and automation platform, leveraged Survicate’s customer feedback tools to achieve an impressive +53% NPS growth since 2020. By integrating in-product surveys, website feedback forms, and automated email surveys, GetResponse gathers real-time insights to enhance their product, improve customer experience, and drive engagement.

In this video, we’ll explore how GetResponse uses Survicate’s survey tools to collect and analyze customer feedback, close the feedback loop, and implement data-driven decisions that fuel business success. Discover their approach to persona research, feature validation, and improving user experience with continuous customer insights.

🚀 Key Highlights:
✅ How GetResponse collects and acts on customer feedback
✅ The role of Survicate in improving product experience
✅ Using NPS, CSAT, and CES surveys for business growth
✅ Real-world results: 320+ active surveys & 3,000+ monthly responses

📌 Want to optimize your customer feedback strategy? Watch now and learn from GetResponse’s success!

#CustomerFeedback #MarketingAutomation #Surveys #BusinessGrowth

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