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Ch 4 Base Segment Field 23
The video discusses Base Segment Field #23, "Original Charge-Off Amount," from Chapter 4 of the Metro 2 Credit Reporting Resource Guide, helping readers use Metro 2 to accurately read credit reports, identify errors, and draft dispute letters to consumer reporting agencies (CRAs). This field applies to status codes 64 ("account paid in full, was a charge-off") and 97 ("unpaid balance reported as a loss") from Exhibit 4 (Chapter 5), requiring the original amount charged off to be reported in whole dollars for all portfolio types. This amount remains static, even if partial payments reduce the current balance (Field #21) or amount past due (Field #22), which reflect updates separately.
This field clarifies how charge-offs should appear: the original amount stays fixed, while payments adjust other fields. Errors—like an altered original charge-off amount or missing data for codes 64 or 97—can be flagged as inconsistent with Metro 2’s rules, providing a basis for dispute letters to CRAs to enforce accurate reporting per the standard.
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