Ch 5 Exhibit 11

The video summarizes Exhibit 11 from Chapter 5 of the Metro 2 Credit Reporting Resource Guide, helping readers use Metro 2 to accurately read credit reports, identify errors, and draft dispute letters to consumer reporting agencies (CRAs). Exhibit 11 lists Consumer Information Indicators (Base Segment Field #38, J1 Field #11, J2 Field #11 from Chapter 4), a key improvement over the earlier Metro format. It allows individual consumer reporting—primary in the Base Segment, others in J1 (same address) or J2 (different address)—enabling specific status updates, like bankruptcy, for one consumer without affecting others (e.g., one spouse in bankruptcy on a joint loan). Most indicators relate to bankruptcy, but one notes when a credit grantor can’t locate the consumer.

This specificity enhances accuracy; errors like a bankruptcy indicator applied to a non-bankrupt co-consumer or a missing indicator for a bankrupt consumer can be disputed as Metro 2 violations. These discrepancies provide a basis for dispute letters to CRAs, ensuring precise reporting per the standard.