How GPC Transformed Delivery Communication with CometChat

Website Link Below:
https://try.cometchat.com/4h5qpk36kld2

Discover how Genuine Parts Company (GPC), a global leader in automotive and industrial parts, transformed their delivery operations by integrating CometChat into their logistics platform. With over 6,000 stores and tens of thousands of drivers, GPC faced critical communication gaps between dispatchers and drivers—causing inefficiencies and delivery delays.

In this video, learn how GPC implemented real-time messaging, voice transcription, push notifications, and multi-language support to improve communication and streamline operations. Explore how CometChat’s secure, scalable platform supports GPC’s growth from 5,000 to 65,000 users while enhancing the delivery experience.

If you’re in logistics or an online marketplace seeking better communication solutions, this case study provides valuable insights on using in-app chat for operational excellence.

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