Databricks Boosts Efficiency & Deflects 23% of Tickets with Freshservice

Website Link Below:
https://affiliatepartner-freshchat.freshworks.com/us8q2t57kiij

Databricks, a leader in AI and data analytics, revolutionized IT and employee service management with Freshservice by Freshworks. By automating workflows and implementing self-service, they reduced ticket resolution time, achieved a 23% deflection rate, and expanded support across 8+ departments beyond IT—including HR, legal, and security. 🚀

🔹 AI-powered automation for faster IT support
🔹 Seamless employee experience across all departments
🔹 Significant cost savings with a unified service platform

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