How SmartBuyGlasses Boosted NPS by 30% with Zonka Feedback

Website Link Below:
https://get.zonkafeedback.com/tocbe0jbt4j8

SmartBuyGlasses, a global leader in online eyewear retail, faced challenges in collecting customer feedback across multiple languages and product categories. With low survey response rates and inefficient feedback tracking, improving customer experience was becoming a challenge. By switching to Zonka Feedback, SmartBuyGlasses streamlined multilingual surveys, automated feedback processing, and increased their Net Promoter Score (NPS) by 30%! 🚀

With real-time feedback tracking, email surveys, and automated workflows, SmartBuyGlasses efficiently managed feedback for products like prescription glasses and sunglasses. Zonka Feedback’s intuitive platform made it easy to capture insights, boost customer satisfaction, and take immediate action to improve experiences.

📊 Key Results:
✅ 30% Increase in NPS
✅ 84,000+ Customer Feedbacks Captured
✅ Improved Survey Response Rates
✅ Automated Feedback Processing & Real-time Tracking

🔍 Looking to improve your customer feedback process? Try Zonka Feedback today and take control of your customer experience! Sign up for a free 14-day trial or book a demo now!

#SmartBuyGlasses #CustomerExperience #NPS #ZonkaFeedback #SurveySoftware #CustomerFeedback #EcommerceSuccess #FeedbackManagement #SurveyTool #CX #OnlineRetail #CustomerSatisfaction #NetPromoterScore #BusinessGrowth #CustomerService