Hard Conversations Made Easy: Planning is the Key

About This Video

The difference between a toxic conversation and a productive one? Leadership preparation.

Too many leaders avoid necessary workplace discussions because they fear the conversation will go sideways—leading to conflict, frustration, or disengagement.

In this episode, Mason Duchatschek sits down with Marlene Chism, author of From Conflict to Courage, to discuss how structured preparation and clear communication can make even the most difficult conversations productive. Learn how leaders can take control, set the right tone, and transform workplace challenges into opportunities for growth and clarity.

Key Takeaways

✅ Toxic conversations happen when leaders are unprepared – Structure and clarity are essential.
✅ Avoiding difficult discussions weakens leadership – Fear of conflict leads to poor workplace culture.
✅ Preparation is the key to control – Thoughtful planning allows leaders to navigate tough topics effectively.
✅ Clarity prevents miscommunication – Clearly defining the issue leads to more productive outcomes.

Listen to the Full Conversation

🎙 Podcast Episode:
👉 https://shows.acast.com/themasonduchatschekshow/episodes/conflict-chaos-and-toxic-work-behavior-how-to-build-a-health

📺 Full Video on YouTube:
👉 https://youtu.be/bT2T_fhhWe8?si=kZkZwghWsgBmyGq2

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Subscribe now & discover the world of Workforce Alchemy. Visit our website & take the challenge! Mason Duchatschek is an Amazon.com #1 bestselling author of numerous books, and his ideas have been featured in Selling Power, Entrepreneur, and the New York Times.

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Prevent workplace drama, conflict, and violence
Reduce labor costs
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Use pre-employment assessment tests (psychometric tests)

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Alchemy was the medieval forerunner of chemistry, based on the supposed transformation of matter. It was concerned with attempts to convert base metals (like lead) into gold. WORKFORCE ALCHEMY is kind of like that, except with people and businesses.

We provide various skill, attitude, and personality-based psychometric assessment tools and training to help employers with employee selection, engagement, and retention.

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