Hostage Negotiator Explains How to Properly Listen | Jordan Peterson

Jordan B Peterson | Hostage Negotiator Explains How to Properly Listen
Dr. Jordan Peterson speaks with author, teacher, and prior hostage negotiator Chris Voss.
Chris Voss has served as the lead international kidnapping negotiator for the Federal Bureau of Investigation (FBI), the hostage negotiation representative for the National Security Council’s Hostage Working Group, and the lead Crisis Negotiator for the NYC division of the FBI.
Chris was a member of the New York City Joint Terrorist Task Force for 14 years, a recipient of the Attorney General’s Award for Excellence in Law Enforcement, and the FBI Agents Association Award for Distinguished and Exemplary Service.
Chris has taught business negotiation courses at the University of Southern California, Georgetown University, and Harvard University. He has also guest lectured at Northwestern University and at schools abroad.
Currently, Chris works with Insite Security as their Managing Director of the Kidnapping Resolution Practice.

9 Tools From a Hostage Negotiator That Will Get You a Raise | Chris Voss
https://www.youtube.com/watch?v=JNJqQSBCr4Q