I feel for the girl

Is being "soft" a good or a bad trait?

During his patrol, Joshua noticed a girl sleeping in her car. He approached her and informed her that she couldn't stay in the parking lot for so long or nap in her vehicle. But as Joshua looked closely, he realized that she was actually living in the auto. He was about to just let her go. Yet, his nasty colleague stepped in and began to inappropriately pat down the gal.

Joshua knew he'd get in trouble for arguing with a senior officer. But couldn't stand to see him treat an innocent girl like that.