Name: Is Your Customer Service Managed by Personality, or Process? OMOQ #21
Uploaded: 2024-12-30T12:00:00+00:00
Duration: 1 min
Description: The Experience Economy begs companies to understand what customers want, need, and deserve. If we believe this, then why do so many companies operate without customer service protocols, or training?

9 months ago

Entertainment

The Experience Economy begs companies to understand what customers want, need, and deserve. If we believe this, then why do so many companies operate without customer service protocols, or training?

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Is Your Customer Service Managed by Personality, or Process? OMOQ #21

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Premium Only Content

Is Your Customer Service Managed by Personality, or Process? OMOQ #21

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