Tennessee Consumer Alert! - Jon Totherow Construction - Buyer Beware!

Jon Totherow Construction Review & Warning Homebuilder Chattanooga, TN

1. My home is beautiful – the experience was a total nightmare.

2. My advice is for you to RUN, not walk, away from any business dealings with Jon Totherow. I’m still hearing from people stuck in the hell that Jon Totherow creates for his clients – and that’s why I recorded this video.

3. Further, I have spoken with almost a dozen of his clients – and it’s not like they just aren’t happy, they’re livid, upset and angry. I discovered this via an open records request – more on that later.

4. This is the common pattern of Jon Totherow Construction

a. He’s hardly ever on the job because he “moonlights” as a builder while working as a Cop in Chattanooga – something he never tells you upfront.

b. His budgeting process is crap

c. He was over one-year late completing my house
- Higher interest rates
- Higher carrying costs
- Lost the loan at the end because he dragged on for so long

d. He does not have basic building knowledge

e. He is disorganized and never writes anything down – you are the organizer.

f. He only has a very limited number of low-quality subs – and most of them dislike him.

g. He flooded my house, then refused to take care of the damage…

- I had to file with my builder’s risk insurance, they subrogated him
- My home insurance rates doubled

h. He is dishonest, manipulative and uncaring about his clients.

i. They over promise and under deliver on the service, and that’s an understatement

5. Issues we had…

a. Plumbing leaks galore
b. AC condensate leaks
c. Roof leaks galore – had to call someone else in after he threw 3 different roofing amateurs at it.
d. They put a sound device in our home
e. He will not build your home in accordance with the plans
-Attic
- Stairs
f. Improper foundation framing
g. 4 Fireplaces failed inspection – no one read the directions
h. He liened my house for unfinished work
i. I was paying cash above and beyond my loan, made him do it through the bank to get paid – worked out

6. This is how bad it got toward the end…

a. Open records request
b. Attorney
c. Home inspectors
- The list of things found incomplete, out of code or missing was a mile long…
d. Filing a complaint with the state
e. It’s the ONLY thing that motivated him

7. If you haven’t moved forward, don’t

8. If you have, make sure you…

a. Lawyer up
b. Hold him accountable from day one
c. Get a good home inspector – use at every stage
d. File a complaint with the state licensing board.
e. Write bad review wherever you can.

9.I hope this helps someone avoid the expense and stress caused by Jon Totherow Construction to so many

10.Do not fall victim to this man – there are many qualified builders in Chattanooga – he isn’t one of them