Correct Parts Identification Critical for Success in Repair Shops

Episode 335: Technology is revolutionizing the heavy-duty parts industry, but how can it keep pace with the challenges of accurate parts identification? Join us as Joe Steward from Betts Truck Parts shares his experience of using modern tools, training, and exceptional customer service to bridge the knowledge gap left by retiring experts.

The stakes are high when it comes to parts identification errors, and the consequences can be severe for repair shops and fleets. In our That’s Not Heavy Duty segment, we see an example of what can happen when the wrong part is installed on a truck, resulting in months of downtime and thousands of dollars in lost revenue.

Show Notes: Visit https://heavydutypartsreport.com/correct-parts-identification-critical-success-repair-shops/ for complete show notes of this episode and to subscribe to all our content.

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