Correct Parts Identification Critical for Success in Repair Shops

Episode 335 Technology is revolutionizing the heavy-duty parts industry, but how can it keep pace with the challenges of accurate parts identification? Join us as Joe Steward from Betts Truck Parts shares his experience of using modern tools, training, and exceptional customer service to bridge the knowledge gap left by retiring experts.

The stakes are high when it comes to parts identification errors, and the consequences can be severe for repair shops and fleets. In our That’s Not Heavy Duty segment, we see an example of what can happen when the wrong part is installed on a truck, resulting in months of downtime and thousands of dollars in lost revenue.

Show Notes: Visit https://heavydutypartsreport.com/correct-parts-identification-critical-success-repair-shops/ for complete show notes of this episode and to subscribe to all our content.

Sponsors of this Episode

Heavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit https://heavydutyconsulting.com/meet-with-us/

Hengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to https://heavydutypartsreport.com/hengst/ to find out how much.

Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They’re your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting https://www.diesellaptops.com/?ref=HDPR today.

HDA Truck Pride: They’re the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit https://heavydutypartsreport.com/hdatruckpride/ today to find a location near you.

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