Capstone Email Management Implementation Technical Perspective

NARA's Electronic Records Management Automation Working Group hosted an agency presentation by Susan Sullivan, CRM, NARA's Records Officer, on NARA's implementation of Capstone email management using Gmail and ZL Unified Archive.
The session provides a technical overview of how NARA's system is set up, how it incorporates automation to ease the burden of email records management on the end user, lessons learned, and possibilities for the future.

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