The Consumer Decision-Making Process

11 months ago
8

Unlock business success with consumer insights and become a more conscious consumer yourself. Real-life examples, problem-solving strategies, and a 232-page eBook.

https://webmarketsupport.com/consumer-decision-making-process/

“Consumer Behaviour” is a huge topic and has a significant impact on businesses. In fact, knowing how consumers behave is the most critical aspect of doing business.

However, studying consumer behaviour can help us become better – more equipped and conscious consumers ourselves and this comes with a huge set of benefits.

In the previous post, I made an introduction to consumer behaviour which is a multidimensional science that captures the dynamic journey of consumers.

Now, we are diving deeper into this science to examine the consumer decision-making process, that is, a series of steps (stages) that consumers go through when considering and making purchases of goods and services.

In a nutshell, understanding this process helps businesses craft innovative marketing strategies, tailor their marketing efforts to meet consumers’ needs at each stage and build long-term relationships with their customers.

On the other hand, studying consumer behaviour equips individuals (us) with the tools to make conscious, well-informed, and responsible consumer choices. It allows us to navigate the marketplace more effectively while considering our own needs and values.

Additionally, it fosters a sense of empowerment and awareness that can lead to more meaningful and satisfying consumer experiences.

So, in this article, we’ll be exploring:

The decision-making consumer
Factors that influence consumer behaviour
A few statistics
An overview
Consumer behaviour models significance
The classical models of consumer behaviour: the economic, passive, cognitive, emotional, and behavioural economics models (we’ll be expanding upon the contemporary and more advanced models of consumer behaviour at a later time)
Various examples of real buying decision situations for every model analysed
The disadvantages of consumer behaviour models
The input-process-output factors
The general model of consumer purchasing behaviour (with 2 infographics),
Need arousal
Information processing and brand evaluation
Searching and processing information for decision-making (with various references to the literature)
Extended decision-making
Limited decision-making
Mechanical or automatic decision-making (by habit)
The decision-making rules
Specific decision-making rules
A complete example of applying decision rules
Implications for Marketing Strategy
The recent trends
Actionable takeaways
Conclusion: Unlocking Consumer’s Mind
The Book: The Consumer Decision-Making Journey – Unveiling The Process
Are you ready?

https://webmarketsupport.com/consumer-decision-making-process/

#businessstrategy #businessconsultant #marketing #consumerbehaviour #consumerbehavior #consumertrends

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