$10k Lessons with Lee: Intake Teams & Moving to Fixed Fees (Part 3 of 3)

My partner and I paid $10k (gulp!) for a day of Lee Rosen's time back in 2015. His advice turned around our law firm and the course of my career.

His sage counsel turned out to be worth millions to Sterling Lawyers.

In this third installment, I share Lee's advice to us on:
1 - Intake team optimization principles
2 - Converting to Fixed Fee from Hourly
3 - How to utilize the Net Promotor Score in our client service

In this show, I share the stuff that actually worked. None of this theory. This is how it happened.

I hope it helps you grow your firm!