Episode 3 - Empathy in Leadership Lessons from Robert Field, CIO at Ozmosys

In this episode of Heartbeat Tactical Insights for CIOs, we interview Rob Field, a pioneering CIO at Ozmosys. Rob shares his journey and experiences in IT and his philosophy on digital transformation, emphasizing technology as an enabler of business growth. He discusses the importance of empathy in leadership, highlighting a pivotal moment in his career that shaped his approach. The conversation also covers the role of AI in business, the significance of data accuracy, and the value of collaboration over solitary effort. Rob offers insights into maintaining operational success and the importance of continuous learning and networking.

*🎧 Whether you're rethinking your tech stack or exploring AI in Salesforce, this is a must-watch for modern tech leaders.**

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00:00 Introduction to Heartbeat Tactical Insights
00:52 Meet Rob Field: Innovator at Ozmosys
01:01 Rob's Career Journey and Lessons Learned
02:44 The Importance of Empathy in Leadership
05:19 Rob's Favorite Podcasts and Learning Resources
06:25 Trends and Challenges in AI and Digital Transformation
09:42 Defining Success and Building Relationships
11:59 The Critical Role of Data Accuracy
13:21 Implementing AI: Practical Advice
18:27 Advice for Aspiring CIOs
20:10 Conclusion and Final Thoughts

https://www.linkedin.com/in/robertmfield/