E152: Building A Top Rated Home Loan Company with Max Leaman of Loan People

Get in touch with Max!
IG - maxleaman
IG - loanpeople
Youtube - https://www.youtube.com/channel/UCgkLmjH_fZandpfZ3ic04BQ

Joining Scott groves for a great conversation today is Max Leaman, the CEO of Loan People Mortgage, offering valuable insights into the mortgage industry and his experiences as a successful loan officer turned CEO. Max reflects on the importance of treating employees with respect during their departure from a company, highlighting how goodwill can be maintained even after parting ways. He emphasizes that customers remain loyal to companies, not individual loan officers, and underscores the significance of professional and ethical conduct in the industry.

Max also discusses his personal growth as a CEO, focusing on the need to balance emotion in decision-making and engage in continuous learning and networking. He acknowledges the value of seeking advice and mentorship from others, regardless of their experience or success levels. Lastly, Max shares his hopes for 2024, expressing a desire for a return to a more positive and fun atmosphere in the mortgage industry, as well as a better overall quality of life for everyone involved.
Overall, Max Lehman's interview highlights his dedication to transparency, honesty, and collaboration in the mortgage industry, making it clear that he's not only a successful professional but also a caring and approachable leader.

00:05:35:12 - Discussion about the importance of patience in the mortgage industry.
00:13:15:01 - Exploring the role of mindset in overcoming challenges.
00:22:45:14 - Emphasizing the significance of customer relationships and referrals.
00:30:20:18 - Insights into the impact of market fluctuations on the mortgage business.
00:40:55:09 - Discussing the benefits of building a personal brand in the industry.
00:50:30:05 - Reflecting on the challenges and rewards of working in the mortgage industry.
01:16:55:16 - The importance of handling employee departures respectfully.
01:17:50:01 - Discussion about customers' loyalty to companies, not individual loan officers.
01:19:30:03 - The impact of a company's treatment of employees when they leave.
01:21:24:25 - Max Lehman's desire for companies to have more open and adult conversations with departing employees.
01:24:53:05 - Max Lehman's personal growth as a CEO and his focus on learning and networking.
01:28:57:19 - Max Lehman's hopes for 2024, emphasizing the importance of having fun in the industry.

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Quickly- I'm Scott Groves - Husband, Father, Loan Officer, Coach, Author, Podcaster, and Blue Belt in Brazilian Jiu-Jitsu. I gave up boxing, where I was 5-0 in amateur fights, when I turned 40. BJJ is safer for old men than getting punched in the head :-)

You can find out everything about me HERE: www.LinkTr.ee/ScottLGroves

This podcast is paid for and brought to you by.... by me, Scott Groves :-)

Because I think these kind of long form conversations are valuable, I pay for 100% of the production of this show out of my pocket. This channel is FAR from monetization and because of the subject matter, may never be monetized.

I am a Mortgage Loan Officer & Loan Officer Coach in real life. It's the money that I earn, from helping home-buyers and home-owners obtain home-loans, that pays for this show. If you, your friends, or your family are looking for a home loan from an honest Loan Officer, please contact me at Scott@ScottGrovesTeam.com or find all my links to connect HERE: www.LinkTr.ee/ScottLGroves

I can do the loan for you (our team is licensed in 8 states) - OR - I can refer you to an amazing loan officer in the state where you're searching. ON WITH THE SHOW!!!

New Full Episodes are released every THURSDAY at 10:00am and clips are released frequently throughout the week. SO MAKE SURE YOU SUBSCRIBE!!!

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