ISF Filing and Damaged Cargo: What You Need to Know

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In this video, we discussed the scenario where the Importer Security Filing (ISF) is filed, but the cargo is damaged or destroyed before it arrives in the US. We first established the purpose of the ISF, which is to enhance security and facilitate cargo screening. We then explained that the filing status of the ISF is independent of the cargo's condition upon arrival. However, in the event of damage or destruction, it is crucial for the importer or their customs broker to notify the CBP promptly. We emphasized the importance of providing details and supporting documentation to the CBP, as well as maintaining accurate records. Lastly, we mentioned the need to contact the insurance company for any potential insurance claims.
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Video Disclaimer Here: This content is for educational use and not associated with any US government body.

00:34 - If cargo is damaged or destroyed before reaching the US
00:58 - Importer or customs broker must notify CBP
01:17 - CBP will require documentation like photographs
01:36 - Importer or customs broker should maintain accurate records