The Root Causes of Your Business Problems Revealed!

In this throwback episode of "Gaining the Technology Leadership Edge," I enjoyed interviewing Amanda Russo, COO of Cornerstone Paradigm Consulting. Amanda shared some invaluable insights on business operations and leadership that are still incredibly relevant today. Here are four highlights from our conversation:

1. Understanding the Root Causes of Business Issues (02:16)
Amanda emphasized the importance of identifying the root causes of business problems rather than just addressing the symptoms. Her team can dig deep into the issues affecting a company's performance by starting every engagement with a process map.

2. The Role of Technology in Business Operations (04:47)
While technology is crucial, Amanda pointed out that it's not a cure-all solution. She highlighted the need for businesses to understand their specific requirements and integrate technology that genuinely supports their operations and goals.

3. Overcoming Fear and Pushback (07:12)
Amanda discussed how fear often drives resistance to change. By addressing these fears and involving all stakeholders in the conversation, her team helps leaders overcome their apprehensions and embrace necessary changes for improvement.

4. Importance of Effective Processes (24:29)
Amanda shared how automating administrative tasks and eliminating manual workarounds can significantly boost productivity and employee engagement. Simplifying processes allows team members to focus on more valuable and fulfilling work.

This episode is packed with actionable advice for business leaders looking to optimize their operations and lead more effectively. Don't miss out on these insights from Amanda Russo!

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