Episode 161: Managing attrition in checking accounts

This episode examines an article from Bank Director titled “Give them a reason to stay: The importance of managing attrition” by Achim Griesel and Sean Payant. The article looks at the attrition rate in bank consumer and business checking accounts. Possible solutions are offered for what banks can do to make sure they are reducing attrition rates and continuing to build with organic growth. A link to the article is listed below.

Link: Give Them a Reason to Stay: The Importance of Managing Attrition | Bank Director