Ep. 74: Transforming the VA with Dr. Paul R. Lawrence

In this insightful episode of the Veteran Led podcast, Dr. Paul R. Lawrence, former Under Secretary for Benefits of the U.S. Department of Veterans Affairs, shares his transformational leadership journey at the Veterans Benefits Administration. As a former Airborne Finance Officer turned business leader, Lawrence brought a fresh perspective to overhaul VA bureaucracy and pursue excellence in serving Veterans.

Tune in as Dr. Lawrence provides an inside look at implementing major initiatives like the Appeals Modernization Act, reducing the claims backlog, and achieving the VBA's best year ever in 2020 despite the pandemic. This episode is packed with valuable advice as Dr. Lawrences discusses his three tenets of communication, financial stewardship, and honoring Veterans' service through improved client experience to reform the Veterans Benefits Administration.

To connect with Dr. Paul Lawrence, visit his LinkedIn page or check out his website by clicking the links.

To get your copy of Dr. Lawrence's books, click on the links below:

Veterans Benefits for You: Get What You Deserve
Transforming Service to Veterans: How I Pursued Performance Excellence at the Veterans Benefits Administration in the U.S. Department of Veterans Affairs