Why I Refused to Treat a Patient (Cultural Competence in Healthcare)

Dr. Mauvareen Beverley discusses her upbringing, the impact of her family and mentors, and her experiences in healthcare, particularly in treating patients with sickle cell disease. She shares the importance of knowing oneself and recognizing strengths and weaknesses for personal growth. Dr. Beverley emphasizes the need for valuing patients and treating them with dignity and respect. She highlights the challenges faced by patients with sickle cell disease and the need for improved treatment and support. Dr. Beverley also introduces a patient complaint tool she developed to address issues of mistreatment and improve healthcare equity. Dr. Mauvareen Beverley discusses the importance of cultural competence and empathy in healthcare, particularly for the black population. She emphasizes the need for healthcare professionals to ask the 'why' question when patients don't follow directions or take medication, rather than labeling them as non-compliant. Dr. Beverley shares examples of how understanding the unique circumstances and fears of patients can lead to better health outcomes. She also highlights the role of religion and the need for cultural competence in healthcare. Dr. Beverley's goal is to improve health equity and ensure that the black population receives the same quality of care as others.