How to Have Impossible Conversations - A Very Practical Guide, Ch 05, part 01

https://dokumen.pub/how-to-have-impossible-conversations-a-very-practical-guide-0738285323-9780738285320.html
Peter Boghossian, James A. Lindsey
Toastmasters International, for being a group known for helping people become 'competent speakers', it's often overlooked the exercises and training they mentor in their membership for proper listening skills. Something to consider, if this is valuable to you.

00:00 Chapter 5
04:10 1 - Keep Rapoport's Rules
05:37 - Before Criticizing...
06:20 - Steps 1-4
09:32 2 - Avoid Facts
11:05 - Bad facts, Bad!
15:30 - First, Do No Harm
17:14 - So, What Should You Do?
19:27 - How to Navigate Facts in Your Conversations