Post Office Manager WITNESSED Horizon Bugs and COMPLAINED

Post Office Manager Elaine Cottam witnessed Horizon Bugs at the Cleveleys Post Office after being called to support subpostmaster Julie Wolstenholme who was struggling with the system and indeed logging calls with the Horizon Helpdesk for help.

Elaine Cottam called for an update on the Post Office and was promised callbacks that she never received and then lodged a complaint herself about stock units that were having mystery additions in them, whilst she was present, which meant that the Horizon system wouldn't balance and they couldn't create the weekly cash account.

Despite the major issues, Fujitsu closed the call, without informing either Elaine Cottam or the subposmaster as they were already aware of the issue! 3 weeks later, the subpostmaster was suspended from her Post Office.

#PostOfficeInquiry #PostOfficeScandal #PostOffice #ElaineCottam