Fujitsu Manager UNAWARE Horizon was LOSING Transactions

Fujitsu Manager Peter Sewell tells the Post Office Inquiry that he was UNAWARE that Horizon was LOSING transactions and that it was subsequently creating shortfalls at Post Office branches despite recalling in the same period that he was aware that prosecutions had been suspended by the Post Office whilst the issue was investigated.

Fujitsu noted in the KEL (Known Error Log) that at least 3 PEAKs (incidents) had been reported at different branches resulting in 'lost' transactions resulting in identical shortfalls at branches to the transactions lost.

In an email exchange, it is acknowledged that the issue is occurring and sugests that subpostmasters are likely not aware of such 'silent errors' occurring within the Horizon system.

Fujitsu noted at the time that they didn't plan to fix this bug in Horizon as it was 'relatively rare'

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