Police get special training to defuse conflict situations

Law enforcement agencies from across Southwest Florida went back to school Monday - for some special training to help them de-escalate tense situations. The "Tact, Tactics and Trust" training - or T3 - shows officers how to use their communication skills to minimize conflict, which can make it less likely to use force. The training included live scenarios, in which attendees were expected to "talk down" a potentially violent "suspect."