Saint John Regional Hospital Covid Protocols

On December 17, 2020 Saint John Regional Hospital maternity ward ruined my Son’s 1st experience of becoming a father with there ridiculous Covid protocols. If they had told me that my son had to leave I would not of bothered going up to the unit!
You made absolutely NO sense when you said he wasn’t allowed to go out for a smoke but had to leave when someone came in! Make it make sense!Show more

My son never got to see his 2nd son being born because he died July 21, 2021. His 2nd son was born November 6, 2021
I hope the ward nurse was proud of herself for being such an ignorant witch Christine S.
I went to the hospital to visit my new grand baby & @ the entranceway I was told that only one could go in at a time so my husband went back to the car.

A nurse came in a couple times to check on mom & take baby temperature everything was fine I thought until the ward Christine S. came in with attitude right from the start. Told me I shouldn’t be there. I was stunned & shocked because @ the entrance I was told one @ a time. I wasn’t aware that my son who had been at the hospital the whole time & was registered with a hospital band on his wrist that he was expected to leave for me to go in. If they had told me that at the entrance I would of just went back home. Christine S. came in the room with attitude from the start. Not a nice lady, no people Skills what so ever, does not know the first thing about being nice & not vary professional.

I don’t care how bad of a day you are having you have no right to treat people the way she did. There is no excuse for being rude to someone & name calling pathetic toward my son & ruined Jeff & Tori’s first time experience of becoming a parent that they can’t ever get back. Shame on her & shame on the hospital for letting someone like this deal with the public.

I didn’t know that when you went to the hospital that they treat you like your a criminal in jail. I was going to watch the baby, my grandson so they could go get something to eat & have a cigarette when that nasty ward nurse came in.

So I was getting ready to leave right after her being rude & telling them they weren’t allowed to go & saying you are pathetic as she went out the door & I went to the nurses station & ask for the nurse’s name that was in the room’s because she was rude & I wanted to make a complaint. She walked away from me instead of giving me her name. They were playing stupid sayings they didn’t know her name & I had to point her out & they still were refusing to give me her name & said she worked in the ward.
The whole nurses staff pretty much ganged up on me trying to blame my son for her ignorant behaviour & kept trying to twist everything & redirect what the issue was. They were raising there voices at us because they didn’t want to acknowledge there ignorant rude staff member & instead joined in with her & followed her behaviour.
One bad apple will spoil the whole bunch.
Then the next day they call Social Services to talk to Tori & Jeff because of the incident that they caused. Totally unexceptionable & I will be touching base with social services because to me you have a abusive employee working on the baby floor.

Your staff stressed me out so bad that my anxiety was through the roof & you can hear it in my voice on my recording that I could barely speak & get the words out.

All I wanted was her name so I could make a complaint & they were treating me like I was a common criminal & they were making a scene by refusing to give me her name & trying to say that we were breaking the rules when I thought I was following the rules by leaving my husband in the car.

All my son said to her was that he was in the room earlier when they had a visitors & there wasn’t any issues & no one told him to leave then & that he had been going outside all day & that no one told him he wasn’t allowed that he was going to have a cigarette & she said he was pathetic & walked out the door.
The staff was making a big scene by trying to cover up there ignorant rude abusive staff member.
All they had to do was give me her name or employee number Id & I would of been on my way but no they had to try to refuse to give me her name & then call the security guards to escort me out because I wanted her name to make a complaint. Totally unprofessional & uncalled for.

I didn’t know that it was against the law to make a complaint about a bad employee.
Then they went on to say my son was rude to the nurse Christine after the fact that she called him pathetic & they were going to call security to make him leave. No he wasn’t rude he was trying to explain that he had been going for a smoke all day & they never told him he couldn’t. That earlier he had visitors & he wasn’t told he had to leave.
Also it makes absolutely no sense what so ever that they tried to say he wasn’t allowed to go out for a smoke but when a visitor came in he was expected to leave the property.
This is extremely contradicting.
I told them if you make the father leave then the mother & baby would be leaving too & they threatened to call social services.

Then I told them I had recorded the whole thing & that if they made him leave that I was posting my recording to Facebook & contacting the news.
They ganged up on us because I wanted her name to file a complaint.
This is inexcusable! How dare they treat anyone the way they treated us.

They were trying to kick Jeff out for simply speaking his mind in his regular voice because they were rude & raised there voice at him. Tori would of been there all by her self if they had kicked him out & after I left Tori needed help & they all neglected her when she needed help & she was crying.

I was brought up to treat people they way you expect to be treated.
You catch more flies with honey that you do vinegar.
I was also taught to stand up to bully’s & Christine is a bully!
It is never ok to treat people badly.
This Christine S. I am just wondering how many people has she treated like this & how many more first time parents are going to have the birth of there first baby ruined by her hateful attitude. Becoming a parent is supposed to be the best experience in your life & she ruined that experience for my son & Tori.

I work in healthcare as well & I can not imagine me treating someones family member that way @ work. I would be fired on the spot.

I want something done about this. If not then I will be taking my voice recording to the news & every social media site out there as well as a copy of this explaining what we went through on the baby floor at the Saint John regional hospital.

I am also going to file a complaint with the college of physicians & surgeons of New Brunswick if this is not handled correctly. My mother gave me a friends name there to contact & if I need to that is what I will do.
https://cpsnb.org/en/complaints/filing-a-complaint
I will also pay to get a lie detector test done & make it public. I think it is Fredricton or Moncton that does them.
I do not want this to happen to anyone else.

I am ashamed that my grandmother worked at this hospital until she retired. Irene McAdam was my grandmother. I also have friends that work there one is a doctor. I will find out if this has been dealt with properly & I will be telling him what happened.
Or maybe I should contact a lawyer & see what they say.
I don’t treat people that way & I don’t appreciate anyone treating my family or myself or anyone else for that matter that way.
You don’t treat people the way your staff did that night!
This was a absolute abused of authority.
I guess you have some heartless staff members. I am so glad I don’t work or associate with people like that.

I left a message Ashley Forsythe but I have never received a call back.