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Better Listening for a Better Connection: Practical Advice for Mindful Communication
Improving your listening skills commences with establishing and maintaining eye contact with the speaker, showcasing your involvement and genuine interest in the ongoing conversation. Devoting your undivided attention to the speaker is crucial; avoid the temptation to interrupt or formulate your response while they are expressing their thoughts.
Demonstrate your attentiveness by nodding occasionally and providing small verbal affirmations such as "mm-hmm." These non-verbal cues serve as positive reinforcement for the speaker. Refrain from distractions like checking your phone or glancing around, as these actions can disrupt the rapport you're building with the speaker.
If there's any uncertainty about the speaker's message, patiently wait for an appropriate moment to seek clarification. Active listening entails not just hearing but processing the speaker's words to grasp the underlying message thoroughly. Upon the speaker's completion, recap what you've heard to confirm your understanding and convey that you've been listening actively.
Maintain an open mind to the speaker's perspective, even if it diverges from your own; embracing new ideas is a hallmark of effective listening. Always bear in mind that effective listening transcends mere auditory perception; it's about comprehending and establishing connections, representing a valuable skill that enriches your relationships.
Naz King | Confidence Coach
W3-29
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