Earn An Extra $20,000 As An HVAC Technician In 2024

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In this video I’ll talk about the diagnostic process I use that earned me an extra $20,000 within the first year of using it. This process took me from struggling to diagnose a residential split system, to having customers fly me out in helicopters to diagnose chillers and refrigeration systems for them on oil rigs in the north sea. This is by far the most valuable diagnostic skill that I developed early in my career.

Factory technicians, global technicians, and the top 1% of technicians all over the world use this process to diagnose the most complex problems in our industry. I have been refining this process over the last decade, and it has enabled me to diagnose chillers, refrigeration systems, and everything in between in a fraction of the time it takes anyone else. So get some popcorn, if your chair doent have a seatbelt, then you better get one cause your gonna need it.

This one skill laid the foundation for the confidence I have. It also allowed me to come up with solutions to the most complex problems that other technicians have spent days on, and couldn’t figure out.

I’ll start off by telling you how horrible my first service call went then I will dive into practical steps so you can begin to develop this skillset for yourself.

My first service call was a horrible experience like most technicians were. I spent 2 days fixing a very simple problem that should have only taken me a few hours. I was super insecure at the time, and I was questioning weather or not this was something I actually wanted to do for the rest of my life.

At the time, It was the first heat spell of the year up in Minnesota. I got called out to a hotel where the split system for their hallways wasn’t keeping up. I was super green, and didn’t want to look like a dumbass, so I tried everything I could possibly think of to fix this damn thing and still ended up looking like a dumbass. The head pressure was low and it was freezing up all the way out to the condensing unit. I talked with 4 technicians and no one had any idea, because they all assumed I had checked the basics and I had not. I wasn’t able to get anyone to come out and look at it, because the shop said they were all too busy. At first I thought it was low on charge, so I added some gas, and that wasn’t it. Then I tried adding a fan cycling switch to bring the head pressure up, that wasn’t it either. After the 10th call to one of the senior guys, he said screw the shop, I’m comin out to take a look at it with you I think your missing something.

And of course he was right. He spent about 15 minutes looking at everything, wrote some things down on a piece of paper, and told me that the unit had to little airflow. He said you need to go cut a hole in the ductwork on the inlet of the evaporator, then give me a call. I got the hole cut in the ductwork, and what I found was at least 5 years of running without an air filter. It looked like someone lost at least ½ a dozen dead cats. The entire evaporator was matted up and covered in mold. It was at this moment that I knew that I had fucked up

So, with my tail tucked between my legs. I called the technician that was out there with me. He had a pretty good laugh, he thought it was very funny. Then he told me the only difference between you and me is the experience I have, and that I write everything down. He went on to share the process he uses for diagnosing problems, and he sent me the diagnostic sheet that he used. He said every time your on a maintenance, or service call, fill it out and give me a call and we can go through it together.

This one simple thing completely changed the whole trajectory of my career. It allowed me to quickly pass up everyone around me in pay and experience. After just a few months the shop was now sending me on more and more complex service calls, because I wasn’t getting any callbacks, and I was much faster than even some of the senior technicians. After 6 months I got a $3 dollar pay raise. After a year I got another $5 raise, and I began traveling the US working on industrial equipment. When I first started using the diagnostic sheets, it was super lame to be honest cause I just wasn’t used to writing anything down. How-ever after a few months I developed the ability to look at a system like it was made of glass, and see the entire system from a completely different perspective.

Use this video to its fullest extent, and you will earn more money, build your confidence, earn the respect of your peers, and become a much better refrigeration and hvac technician.