Renter dealing with sewage backup reaches out to RTV6 for help, gets resolution within hours

WRTVPublished: January 10, 2018
Published: January 10, 2018

Rachael Johnson lives in the home with her 2-year-old son. She said she noticed last Friday that black stuff started coming up out of her bathtub and reached out to her property management company, Alpine Property Management to fix it, but she was never able to reach anyone.  "I don't know anything about it, I'm not a plumber but it's really kind of gross," said Johnson. "I guess I'm kind of agitated because they didn't call us back... we have our 2-year-old son here and we really would like to take a bath or wash our clothes." Alpine Property says they never received her call, but phone records show she did call several times.  Johnson eventually got ahold of the Marion County Public Health Department who came out and told her that the black stuff in her tub was sewage. The health department issued an emergency 24-hour repair order on the property Monday, but when they came back out on Tuesday the problem still hadn't been fixed.

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