Jack Bosma

Jack BosmaShow more

tutorjacknetwork@gmail.com

Work Experience

Transition Assistant, December 2012 - December 2013

Training and Education building 4335 MCAS Cherry Point, N.C. 28533

40 hours per week Supervisor: Mr. Shane Muravsky; 252-466-4021

Provides educational briefings and employment resources to military personnel and family members by deliver-
ing Transition Assistance Management and Family Member Employment Assistance Program briefs, seminars
and workshops monthly using federal and local regulatory orders, bulletins, instructions and notices. Develops
and delivers support materials using Microsoft Office Suites programs to include Word, Excel, Powerpoint,
thumb drive, DVD, and CD. Provides knowledge from Departments of Defense, Labor, and Veterans Affairs
information to resolve questions. Uses military lifestyle experiences when delivering content. Prepares and
submits Headquarters Marine Corps statistics for review, analysis, and submission using Microsoft Excel us-
ing phone logs, walk ins, referrals, inquiries and demographics, coordination, intake forms, computer usage,
workshops, classes and hours worked data. Communicated with peers, subordinates, superiors, and family
members by providing four workshops, and preseparation seminar presentations monthly. Multitasks to
schedule and substitute briefers and in the provision of individualized services for diverse military and family
member audiences. Refers customers for specialized assistance when necessary. Schedules appointments and
provides coaching for resumes; federal, state and local employment applications on paper and online; inter-
viewing skills; job search techniques. Plans, develops, administers and evaluates the content of briefings. Pro-
vides counseling and specific follow up to customers by identifying, researching and providing specific infor-
mation. Order publications and office supplies, maintain a resource library.

Transition Specialist, July 2008-Present

MCB Camp S.D. Butler Personal Services Center, Unit 32023 FPO AP 96373-5023

40 hours per week Supervisor: Mr. Dean Daniel; DSN: 011-81-98-970-7810

Provides educational briefings and employment resources to military personnel and family members by deliver-
ing Transition Assistance Management and Family Member Employment Assistance Program briefs, seminars
and workshops monthly using federal and local regulatory orders, bulletins, instructions and notices. Develops
and delivers support materials using Microsoft Office Suites programs to include Word, Excel, Powerpoint,
thumb drive, DVD, and CD. Provides knowledge from Departments of Defense, Labor, and Veterans Affairs
information to resolve questions. Uses military lifestyle experiences when delivering content. Prepares and
submits Headquarters Marine Corps statistics for review, analysis, and submission using Microsoft Excel us-
ing phone logs, walk ins, referrals, inquiries and demographics, coordination, intake forms, computer usage,
workshops, classes and hours worked data. Communicated with peers, subordinates, superiors, and family
members by providing four workshops, and preseparation seminar presentations monthly. Multitasks to
schedule and substitute briefers and in the provision of individualized services for diverse military and family
member audiences. Refers customers for specialized assistance when necessary. Schedules appointments and
provides coaching for resumes; federal, state and local employment applications on paper and online; inter-
viewing skills; job search techniques. Plans, develops, administers and evaluates the content of briefings. Pro-
vides counseling and specific follow up to customers by identifying, researching and providing specific infor-
mation.

Adjunct Faculty, August 1994- November 1995; November 1999 to December 2011

Central Texas College American Preparatory Institute, Unit 35033 FPO AP 96373-5033

40 hours per week Supervisor: Mr. Hans Estes DSN: 01-81-98-970-7674

Uses skill in written and verbal communication to communicate at conferences, meetings, workshops, seminars
and classes by developing, instructing, initiating, facilitating, and moderating discussions in General Studies
Associate Degree, and High School Diploma Completion Program classes. Instructed 500 separate classes for
1000 new or returning students. Consulted, developed programs, and assessed needs competently by delivery
of updated curriculum to students on topics such as medical psychology, medical legal issues, and patient as-
sessment in support of the Emergency Medical Technician Associate Degree program for 80 students. Enrolled
and instructed students in courses consisting of patient assessment, triage and response, cardiopulmonary re-
suscitation, medical emergencies, psychiatric intervention, shock and trauma assessment and treatment using
knowledge of workforce development programs by monitoring employment opportunities in the emergency
medical technician field by reading professional material and literature, and participating in instructor in ser-
vice programs and seminars. Utilized the internet and Microsoft Office applications to locate and prepare aca-
demic and adjunct student study materials for an approximate total of 500 personnel. Prepares attendance,
grading scale information, progress and data reports, using Microsoft Office programs. Performs individual
counseling assistance and refers students to subject matter experts in providing educational program infor-
mation on college enrollments, tuition assistance, testing, financial aid eligibility, Veteran's Administration ben-
efits, DISCOVER, KUDER, TUTOR and specialized online educational database research. Assists students in
making course and program choices and in planning goals. Counsels on the requirements and selection of tests
that must be completed, to include the Test of Adult Basic Education administered at the beginning and conclu-
sion of the program. Uses personal contacts and e-mail correspondence to maintain liaison with colleges, uni-
versities and technical schools to provide referral information on policies and procedures.

Operational Readiness Support Program Assistant; December 2005 to July 2008

MCB Camp S.D. Butler Personal Services Center, Unit 32023 FPO AP 96373-5023

40 hours per week, Supervisor: Mr. Joseph Cassidy 011-81-98-970-3150

Conducted workshops and seminars by developing content, coordinating briefers and presenting material at
Newcomers' Orientations, Smooth Move Workshops and Sponsorship training programs monthly. Prepared
material by Microsoft Office Suites programs, DVD, and CD. Ensured the materials to include student
handouts and administrative items were available. Provided knowledge from rules and regulations, resolved
questions and concerns by using personal and professional experiences of the military lifestyle and the objec-
tives of military family support programs as the Marine Corps Bases Japan Sponsorship Program Coordinator.
Managed relocation assistance program requirements using customer feedback and recurrent U.S. Marine
Corps and Navy policy guidance to ensure information and referral services are provided. Utilized statistical
data in the review, analysis, and submission of monthly reports from assigned staff using Microsoft Office
Suites database management programs and phone logs, customer walk ins, referrals, service member inquiries
and demographics, sponsorship coordination, intake forms, customer computer usage, workshops, classes and
hours worked. Submitted reports submitted to management, and demonstrated coaching skills by providing
step-by-step guidance and feedback to ten staff members monthly in the preparation and submission of reports.
Used public speaking to communicate orally and in writing at workshops and seminars by providing presenta-
tions during Sponsorship, Newcomers' Orientation, and Smooth Move Workshops for 200 personnel monthly
and coordinate the scheduling and arrangement of subject matter experts and presentations. Operated training
aids and performed routine audiovisual equipment diagnostic support and maintenance for ten monthly training
sessions. Demonstrated technical counseling technique knowledge by providing facilitation and delivery of 80
briefs and workshops with 1500 personnel in attendance during a twelve month period. Supplied family sup-
port program guidance to 50 sponsors monthly for incoming Navy, Marine Corps, and DOD civilian personnel
and family members by phone, appointment, and e-mail contact and sponsorship training sessions. Processed
community resource contact information located in the Standard Installation Topic Exchange Service (SITES)
and Military Homefront.com database, in addition to federal, state, and local websites for 75 transitioning mili-
tary personnel and family members monthly. Reviewed publications and companion websites on a monthly
basis to gain knowledge of job trends and hiring practices when providing information and referral services to
100 customers weekly on the phone and while accessing computer databases. Used veterans' information and
referral program websites on a daily basis for personal and professional growth and to assist approximately five
retirees weekly in obtaining benefits and information on state and federal workforce development and employ-
ee assistance programs. Operated a check-in and check out loan locker

Senior Enlisted Leader, June 2005-January 2006

USNH Okinawa P.O. Box 1600, FPO AP 96362-1600

40 hours per week Supervisor: HMCM Jose Mendez DSN: 011-81-6117-46-7883

Analyzed training programs, regulations and guidelines by performing management functions and used tech-
niques and knowledge of program requirements in developing updated training curriculums for assigned per-
sonnel by utilizing knowledge of staff needs and U.S. Navy Hospital Corpsman skill sets and required training
competencies for the National Registry of Emergency Medical Technicians and American Heart Association.
Provided advancement training opportunities for an assigned staff of 1200 personnel. Initiated required coun-
seling and evaluation sessions by using skill in interviewing and job coaching and enabling clients to develop
long-range career goals by initiating counseling sessions and periodic evaluation reporting on 75 personnel, six
times per year formally and informally. Demonstrated public speaking skills to communicate orally at confer-
ences, meetings, workshops, seminars, and classes in performing individual training, group instruction, lec-
tures, on-the-job training, demonstrations, and testing situations as directed by senior personnel. Developed
and organized training materials and presentations. Utilized reference libraries, testing and evaluation proce-
dures, multimedia visual aids and other educational materials to enhance training techniques used in 160 sepa-
rate presentations.Implemented the effective delivery of several separate training curriculums to include Ameri-
can Heart Association Cardiopulmonary Resuscitation training, National Registry of Emergency Medical Tech-
nician program certification, the delivery of U.S. Navy enlisted advancement training sessions by implement-
ing and correlating a critique and follow-up system to identify, interpret, and track program effectiveness and
success by updating and entering program training information utilizing the SPMS (Standard Personnel Man-
agement Support System) to track training status and relevant data for 1200 assigned staff personnel. Moni-
tored communication with 20 separate departmental training representatives to schedule classes. Ensured that
correct documentation and requirements were identified and completed. Monitored enlisted staff member in-
terviews to assess training needs and coordinate correct database entries in direct support of 1200 personnel
monthly. Coordinated assistance with Navy Knowledge Online login; personal and professional learning course
enrollment, transcript request and annotation and documented course completions and career counseling as
necessary for 50 personnel monthly. Provided planning and coordination skills to deliver staff orientation class
training content, to include Sexual Harassment, Equal Opportunity, Navy Rights and Responsibility, Fire Safe-
ty, Force Protection, and additional briefings as required for 150 newly reporting military personnel. Demon-
strated topical public speaking proficiency, in conjunction with the set up and delivery of curriculum via Mi-
crosoft Office applications, in focus machine, projector and screen.

Senior Enlisted Leader, June 2003-June 2005

USNH Okinawa P.O. Box 1600, FPO AP 96362-1600

40 hours per week Supervisor: Captain Susan Chittum DSN: 011-81-6117-46-7555

Assigned as the Directorate for Surgical Services Senior Enlisted Leader, Performed periodic processing and
registration of patients within the Composite Health Care System (CHCS) receiving specialty clinic care within
the Directorate of Surgical Services. Maintained the data integrity of electronic system and paper files in ac-
cordance with governing HIPAA DOD and local command instructions and notices. Verify and make minor
administrative adjustments to standardized clinical Primary care manager templates within CHCS. Verifies
sponsor and family member information when scheduling initial and subsequent follow up visits. Researches
and interprets benefits, policies and procedures to the military staff, using Department of Defense, Health In-
formation Portability and Accountability Act, and command instructions and notices. Designated as a direc-
torate customer service representative review access to care information with patients and investigate concerns
with appointments and the overall delivery of healthcare; provide solutions and refer findings to management
to properly resolve issues when necessary. Provided phone coverage and walk-in assistance for patients.

Chief Petty Officer (4/1983-2/2006)
Experienced in patient treatment; assessment; clinical and administrative procedures; emergency treatment;
equipment maintenance; infection control; field sanitation; basic laboratory tests; materials management;
medication administration; patient assessment; transport; document recording ; medical care; incision care;
command readiness ; health and safety inspections; relationship building; staff management; dental readiness reports;
audits; inspections; conflict resolution; advise; recommend; public speaking; facility requirements; customer service;
education and training; equipment; quality assurance programs; safety; operational planning; evacuations; programs;
human capital assessments; directives and instructions; facility operations; career counseling; mentor; brief;
executive steering committee membership; military, civic, and political projects; counseling; evaluation;
Health Information Portability Accountability Act; training; education; medical surveillance; radiation health;
physical examinations; medical records; appointments; check in and out; fire and security; pharmacy.

Education & Training

Master of Science; Michigan State University; 2000

Bachelor of Science; Southern Illinois University; 1998

Associate Degree; Central Texas College; 1996

Training Courses

American Red Cross Community First Aid/CPR/AED, Wilderness and Remote First Aid, Babysitter Course
instructor update; November 2012

USNH Okinawa Online and Command Orientation; February 2012

USNH Computer User Access; February 2012

TRICARE Fundamentals Course (Online); TRICARE University; June 2010

TRICARE Fundamentals Online Public Course; TRICARE University; June 2010

Annual Training: No Fear, Ethics, Information Assurance Awareness, Supervisor Safety, Prevention of Sexual
Harassment (POSH), Equal Employment Opportunity, Drug and Alcohol Awareness, Employee Assistance
Program, Personally Identifiable Information, Drug Free Workplace, MCB Security: Basic Information and
Security, Anti-Terrorism Force Protection and Counter-Espionage Awareness; Marine Corps Base; September
2012

The Seven Habits Maximizer course; Marine Corps Community Services; March 2011.

Computer Skills

Microsoft Office Suites database management programs to include: Word; Excel; Microsoft Outlook; familiari-
ty with CHCS; Defense Medical Logistics Standard Support (DMLSS); American Red Cross Learning man-
agement System (LMS).

Certifications & Professional Affiliations

Volunteer, American Red Cross; Wilderness and Remote First Aid, Community First Aid and CPR, Babysitter
Course instructor

National Association of Workforce Development Professionals; Certified Workforce Development Profession-
al; July 2014

Honors & Awards

Pinky Sexton Outstanding Customer Service Excellence Award; Marine Corps Community Services; January
2009.