Qolsys IQ Panel 4: Change the Master Code

In this video, Dylan from Alarm Grid walks you through the process of changing the Master Code on a Qolsys IQ Panel 4. The Master Code, typically used by the main system administrator, allows access to system settings such as User Management. By default, this code is set to 1234, but it can be altered using the Dealer Code (2222), Installer Code (1111), or the existing Master Code.

The Master Code, also known as Admin in User Management, can modify itself and manage secondary user codes, adding, editing, or deleting them as necessary. Even though any added user code can be given Master authority level, User 1 is the actual System Admin and has the unique ability to edit the Admin User, as do the Installer and Dealer.

To initiate the change of the Master Code, start by tapping the Menu icon located at the top of the screen (gray bar). Following this, navigate through Settings and then Advanced Settings. Here, input either the Dealer, Installer, or existing Master Code (defaults provided above). Subsequently, select User Management.

The view within User Management will vary depending on the code used for access. However, in every scenario, you should identify User ID 1, named Admin, with a Type of Master. Select the pencil icon adjacent to this code to access the edit screen.

Editing the name is straightforward—tap the current entry, use the backspace button to erase it, and input the desired name. Proceed by tapping the green arrow on the keypad screen, leading you to the user code entry. Here, erase the existing entry and input the new one. Confirm the new code by re-entering it in the designated slot, ensuring both entries match before saving. To return to the main screen, simply press the Home icon at the bottom.

After successfully changing the Master Code, it is crucial to test it to ensure its functionality. If your testing involves triggering an alarm, remember to inform the monitoring station and set your system to test mode to prevent unintended dispatch.

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