Effective Strategies for Engaging - Retaining a Multi-Generational Workforce - Kira Wissman

Understanding the challenges of engaging across generations [00:00:00]
The speakers discuss the challenges organizations and leaders face in engaging and communicating with employees from different age groups.

Different working styles and expectations of different generations [00:04:01]
The conversation focuses on the differences in working conditions and expectations between the boomer generation and Gen Z, and how these differences can create challenges in the workplace.

Bridging the gap and being an authentic leader [00:08:43]
The speakers discuss the importance of bridging the gap between generations and being an authentic leader who can understand and connect with employees without crossing the line into being a friend or taking advantage of the role.

Motivating and Building Team Communication [00:10:09]
The importance of authenticity, humility, and giving credit to team members for motivation and fostering team communication in a virtual environment.

Positive Reinforcement and Coaching Model [00:11:25]
The significance of catching people doing something right, providing compliments and feedback, and using a coaching model for effective management and leadership.

The Importance of Soft Skills and Remote Team Building [00:16:31]
The value of soft skills in the workplace, the need for effective communication and collaboration with remote teams, and the importance of putting effort into building rapport and engagement in virtual meetings.

The challenges of virtual meetings [00:19:52]
Discussion on the differences between virtual and in-person meetings and the challenges it poses for shy individuals.

The importance of soft skills in in-person meetings [00:20:20]
Highlighting the significance of soft skills in creating a cohesive and engaged team during in-person meetings.

The role of leadership in fostering engagement [00:21:26]
Emphasizing the responsibility of leaders in creating a welcoming and inclusive environment during in-person meetings to prevent individuals from feeling isolated.

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