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Competent Carpenters Build Trust
At Daniel Builders we have a blueprint for Building Trust. We understand not everyone will love choose us for their major remodeling, but one thing we aim to establish with everyone is Trust. If you’ve seen our trucks, you know our tagline “Building Trust”. Maybe that seems abstract or sounds like marketing gibberish, but we see it as a very practical pursuit. We've identified five aspects of building trust - Honesty, communication, connection, commitment, and competence. Spend any time around our team and you'll hear those elements harped on continually.
We know practicing them things garners trust.
In this episode we focus on competence, which is defined as an ability to do something successfully or efficiently. Trust built on competence is a universal principle. A pizza place who makes a wonderful pizza in a timely manner will have people returning for more. Eat one super tasty pizza and you trust you'll receive another when you return. The same happens among remodeling contractors who do great work. Some of our clients return for two, three, even four more remodels. They watched us do competent work and trusted us to do more of the same.
In this episode of Ready, Set, Renovate we speak with two guys who came up through the ranks at Daniel Builders. Sean Harvey is the Build Director and Sam Parkinson is a Project Manager. These guys got to where they are in large part by being competent in carpentry. How did they become competent in carpentry? As you’ll hear Sean & Sam took different paths to developing carpentry competence. One took an “old school” approach while the other learned much under the tutelage of YouTube. It’s a content rich conversation on carpentry competence.
Are you considering a remodel, but not sure you know a trustworthy contractor? We’d love to hear more about your project and be given the opportunity to build your trust. Tell us more about your remodeling ideas here and we’ll schedule a conversation to go over our Guide-Design-Build process.
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