Balance Team's Strengths and Weaknesses
This whole balancing of personalities. Everyone's got these kind of personality strengths and weaknesses. We had a leadership meeting once a week that was offsite so we could chat without salespeople there. We did 'em offsite over breakfast and we went around and had open discussions about what people's strengths and weaknesses were.
I had a big old slice of humble pie. I'll never forget it. My team had said, dude, you bitch too much. Like, we know you work hard. We know you have a long drive. We know you're putting in hours. We don't care. Like we all are. And it was really like a good thing for me just to swallow that and be like, wow, now I'm becoming more self-aware.
We'd put kind of people in the fishbowl exercise. Like, Hey, there's what you're really great at. Here's where we think you can improve. And that way everyone's going through it together and we all have this map of where everyone's strengths are. We can get to the root of it, it removes the emotion and it just let's get into the issue.
I've appreciated that cuz that's helped me still be a loving, supportive person, but ruling with a bit more clarity and being more direct and concise on the feedback.
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