I'm locked out of my T Mobile account.

10 months ago

Greetings T Mobile, I'm still locked out of my T Mobile account (video attached). I've been locked out since August 6, 2023. Today is August 27, 2023. I have the correct username and password. I've called 611 and chatted with the team here. No one is able to get me into my account. Of course, I always treat the T Mobile team with the utmost respect at all times. Treating people respectfully is more important than anything. Please advise. Thank you and have a great day. Mark Pine.

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