How To Really Connect With Your Customers

You show up in an ugly house, the icebreaker you thought you had or that you used before doesn't work now, and now you're freaking out and you don't know how to break the ice. How in the world can you authentically compliment or find common ground or build rapport or engage with customers in an ugly house?

People like people who like them. I want you to focus on liking your customers. I want you to focus on bringing your heart to the conversation. In terms of actionables, here's what we're gonna do. We're gonna talk about compliments. We need to be sincere and we can do this on finding common ground. Genuine common ground and shared values.

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