A Hostage Negotiator’s Hacks To Master Communication - Scott Walker | Modern Wisdom 669

Scott Walker is a former Scotland Yard detective, world renowned hostage negotiator and an author.

Having successfully resolved over 300 cases, from hostage negotiations to piracy, ransom and cyber extortion attacks, Scott has gained deep insights into how human communication works and today we get to find out his wildest stories and best tips.

Expect to learn how the science of negotiating actually works, the questions should you ask at the beginning of a negotiation to set the tone, how you can deal with overwhelm and nerves in high pressure situations, Scott’s advice for negotiating with difficult people, how to avoid the most common negotiation mistakes and much more...

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#communication #negotiation #hostage

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00:00 Scott’s Unique Background
03:46 The Reality of Kidnap Response
07:21 A Negotiator’s View of Human Nature
15:36 Differences Between Extortion Vs Human Kidnapping
18:20 Reacting to Apple TV’s ‘Hijack’
22:16 Core Components of Successful Negotiating
28:50 Strategies to Build Rapport
31:03 How to Prepare for Negotiation
39:02 Balancing Empathy & Rationality
46:13 The Don’ts of Negotiation
51:43 Where to Find Scott

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