No Longer Endorsing FLYGRUBS.COM / No method to cancel subscriptions.
Update:
I was able to cancel my subscription thru the paypal website by finding the last order and canceling the Automatic Payments to this company.
Steps:
View Order, hit Resolution Center Link, Manage Automatic Payments, Cancel Future Payments.
If you subscribed with a different payment method, I am not sure how you can cancel.
Hope this helps.
See also:
https://www.facebook.com/flygrubs/reviews
My email to the company:
I have been endorsing your product on my YouTube channel for a few
months now, I have also subscribed to have 10 pounds of Flygrubs
delivered every 2 months.
I have heard complaints about people not being able to cancel their
subscriptions so I decided to see how hard the cancellation process was.
On the My Account page, the only thing I can edit is my address.
In the footer of the page, I hit the "Subscription Policy" link, where
it says:
"If you want to cancel or change your subscription, you can do it at any
time. Your order confirmation emails have links to your order. You can
manage your subscription from there."
So I went to the Orders page, both via the Confirmation Email link and
Orders link within my account and again there is no method found to
cancel a subscription.
Your product and pricing are good, but not having a simple and
accessible method to cancel a reoccurring subscription is unacceptable.
For this reason I am withdrawing my endorsement of your company, and
requesting my future subscription orders be cancelled.
If you are able to correct the issue described above, I may consider
reevaluating our relationship in the future.
Best Regards,
-
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