IT @ UCF August 2023

This month's episode includes

00:00 Update on the Summer AI committee commissioned by the Provost
01:14 Update on Strategy Interviews
02:11 Knights Email Migration Update
05:24 College of Engineering iStem Summer Programs
07:21 Office of Research Awards 2023
08:58 College of Medicine Whitecoat and Back to School
10:36 BITLY URL Shortener Now Available
11:17 Workday Chatbot Goes Live end of August
12:06 Wrap-Up: Uptime, Status.UCF.EDU, Uptime.UCF.EDU, Workday DevOps, Program Management, Expense Drivers and Mitigation
15:31 Special Bonus: Health IT New Student Orientation 7-Minute Video

July 2023 was an eventful month for the IT@UCF community, marked by significant IT advancements. The Provost commissioned the Summer AI Task Force, exploring the potential of generative artificial intelligence tools in teaching, learning, and research. Simultaneously, IT professionals strived to better comprehend the community's needs through strategy interviews, underscoring the necessity for continual improvements in customer service.

Progress in email consolidation, with the Knights Email Migration reaching a milestone of 75% completion by the end of July. Notably, the College of Engineering demonstrated commendable effort and dedication in supporting a series of summer outreach camps, influencing the lives of over 150 aspiring scientists and engineers.

Two critical links to keep handy:

1) For project information: https://go.ucf.edu/studentemail
2) For students, faculty, or staff in need of support: https://go.ucf.edu/emailsupport

Moreover, UCF witnessed unprecedented success in securing external research awards, demonstrating a record total for the fiscal year 2023. Another significant event was the College of Medicine's annual White Coat Ceremony and back-to-school orientation, expertly handled by the HealthIT team, which saw the welcoming of the Class of 2027.

The IT landscape at UCF evolved further with the introduction of the Bitly URL shortener and the impending launch of the Workday Assistant Chatbot, set to transform the workday experience for UCF employees. The month began with extensive discussions on critical IT matters such as Expense Drivers, Mitigations, and Workday Governance.

To summarize, here are the highlights:

1. The Summer AI Committee commissioned by the Provost explores the potential applications of generative AI tools in teaching, learning, and research, focusing on AI fluency and ethical considerations.

2. Strategy interviews are ongoing to understand better the UCF community's IT needs.

3. The Knights Email Migration process is 75% complete as of July 31st. (80,024 of 107,102 Email Accounts 98.7 TB of Data Migrated) This just in -- the number rose to 89.423 migrated and 17,287 accounts remaining.

4. The College of Engineering's IT team supported five summer outreach camps organized by the iSTEM Office.

5. UCF set a new record in external research awards for the fiscal year 2023.

6. The College of Medicine's HealthIT team welcomed the Class of 2027 during the annual White Coat Ceremony and orientation week.

7. UCF launched the Bitly URL shortener service.

8. The Workday Assistant Chatbot is set to go live at the end of August.

9. Discussions on IT Expense Drivers and Mitigations, Workday Governance, and DevOps took place, along with updates on Status.UCF.EDU and Uptime.UCF.EDU.

10. Health IT introduced a new 7-minute video for student orientation to streamline the orientation process.

Please forward this message and direct any questions to me via Teams Chat or Email.