Work Through Conflict With A Team Member:

If there's one thing that I can guarantee that you're gonna face in the roofing world, it's that you're gonna wanna scream or punch or get in a fight with someone on your own team.

I strongly believe in my heart of hearts, that growth is on the other side of discomfort. It's usually when we reach a wall. There's a lot of emotions there. We have to really look it close in the eye and lean into it.

Be proactive. The minute something comes up, we need to air it out. Use framing, approach the conversation saying, can we talk? Something's upsetting me and I would like to find a solution so we can, this is the important part, align even more united around our mission that we're sharing together.

State the problem as objectively as possible. Explain the impact thoroughly. Then present the solution the way you see it, and then you ask for buy-in. Now you're in a rich conversation to truly move through this problem and conflict and come out on the other side even stronger together.

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