Australian Electricity Customers don't have to pay that much!
Helpful info to get less ripped off - very simple quick action can be taken.
Transcript:
There was a program on the 7.30 report last week about the latest price rises we’ve had -20-25% average – they say it’s the biggest we’ve had since 2019, in fact it’s worse than that. It’s the biggest since the carbon tax came in in 2012, when we had a 20% increase, and it’s even bigger than that, so it’s probably the biggest in, well at least in living memory.
Anyway, I digress. There was a stat in this story that was deeply, deeply disturbing.
‘There are more than a million customers paying more than the safety net price. That means they are paying more than they need to.’
So let’s just consider that for a moment. Millions of people paying the electricity reference price or worse, more than a million people paying over the government reference price.
Now the government reference price was introduced in 2019 as a sort of safety net, a fair price for electricity set by the regulator. You shouldn’t have to pay more than that. That was the whole point of it.
Now unfortunately, the way they set it up, we’re now learning the hard way, it’s a soft cap. Retailers can put you on a plan that’s above the reference price, if they notify you in writing first. And what we’ve seen a lot of people get in the lead-up to July 1st, is a letter from their retailer saying; ‘here are your new rates’, and then in fine print further down; ‘your new plan is…’ I saw one that said; ’24% above the government reference price’. Now to be absolutely clear, you should never have to pay more than the government reference price. You have a right to demand to pay, only, no more than the government reference price by being put on what’s called a standing offer.
Every retailer has to have a standing offer that’s equal in price to that government price.
So if they try to put you on anything that’s above the government reference price, tell them where to go and demand to be put onto that standing offer which is equal to the government price or, even better, demand to be put on a better deal that’s below the government price.
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