restaurant management system

HOTEL & RESTAURANT MANAGEMENT SYSTEMELLIGENT RESERVATION every hotel,
Room reservation is the primary step for visitor entry. Hotel invites Reservations by phone, through agent, By Email, Website or direct customer reservation.
At the time of booking, manually checking which room is vacant or which rooms are occupied on a particular date is a very complicated and time-consuming process.
Using HOTEL ERP there is no need to remember or maintain any diaries of room booking. HOTEL ERP shows only vacant rooms list very intelligently at the time of reservation.Show more

Complete Digital Gallery of your Hotel
In HOTEL ERP we can completely digitalize customer data with the help of its fully integrated Document Management System. In case any type of verification, there is no need to manually search for documents of visitors.
Attach multiple documents along with their scanned copies
Direct Check-In or Pick from Reservation
In HOTEL ERP, There are 2 Modes of Customer Check In. Customer may approach directly or he may have reservation in our hotel. HOTEL ERP automatically picks customer details from reservation entry. Resulting in a lot of time saving of your staff as well as your customer.
Capture Visitor Snaps using your webcam.
Complete Inventory Automation
During Visitor’s stay at our hotel, we serve him different items for breakfast, lunch & Dinner.
HOTEL ERP helps us recording of deliveries served him during his stay along with complete automation of inventory
Easy, Clear & Professional Invoicing
In a hotel, Bill is a very much complicated process. It involves
1. Calculation of Rent for stay days
2. During these days there are many items served at different intervals
3. Calculation of other charges like vat, Luxury Tax, Service Tax, Discount etc.
HOTEL ERP automatically produce professional and total error free invoice on a single click. With automatic calculation of all the rent, food & Other charges.
Find your customer easily by room no., customer name or company name
Apply Value added Service charges like Extra Bed Charges, Hot Water Charges, Telephone charges, laundry Services
Customize your taxation structure and apply on every bill by default
Flexibility to select payment mode as cash, bank, tourist company, corporation or tourism agent.
Customizable Bill Formats
Use Colors / Lines / Fonts / Logos / watermarks to beautify your bill format
Advance Receipts
1) During stay at hotel, a guest may be paying some amount at regular intervals to hotel staff
2) This amount paid shall be considered as advance at the time of billing and hence will be deducted from the amount payable
3) To be auto adjusted in Check out Bill time

Advance Dashboard
HOTEL ERP Dashboard’s picturization shows every room position as on a particular date with advance search options.
Informative and Intuitive Stayview
View all rooms stay in a single time
Maintain your Bill Book
Generate Police Station Report
ONLINE ORDERING ANDROID APP FEATURES:
✓ DIGITAL MENU, INCLUDING PHOTOS AND DETAILED INFO
✓ ORDER PLACEMENT (FOR TAKEOUT ORDERS/DELIVERY)
✓ PUSH NOTIFICATIONS
✓ USER-FRIENDLY DESIGN
✓ ONLINE ORDER

MAIN MASTER FRAMEWORK
• CUSTOMER MASTER (C.R.M.)
• ITEM MASTER
• COMPANY MASTER
• LOCATION MASTER
• QUALITY TYPE
• RECIPE MANAGEMENT WITH PRODUCTION
• DIVISION MASTER
• DATA SECURITY MASTER
• JOB WORK MODULES
• DELIVERY MANAGEMENT
• STORES MANAGEMENT
• TRANSPORTATION DETAILS
• TAXES MANAGEMENT
• ACCOUNTING
• (RECIPE MASTER)
• PURCHASE & PURCHASE ORDERS
• QUOTATION
• PROFORMA
• STOCK MANAGEMENT
• SALARIES & ADVANCES
• M.I.S. REPORTS
• CHEQUE PRINTING
• PURCHASE CHALLAN
• LOCATION STOCK TRANSFERS
• OUTSTANDING
• SQL BACK UP MODULES
• SMS MODULE
• THIRD PARTY ADOPTER : BANK
• SUPPLIERS MANAGEMENT

KEY MODULES
• Kitchen Management with Kitchen Display System
• Recipe Management with production
• Inventory & Supply Chain Management
• KOT Management
• Order Processing & Delivery Management
• Call Center Module

UNDERSTANDING MASTERS

CUSTOMER MASTER (C.R.M.)
• Customer Name, Address, Mobile No Etc.
• License Nos. Like VAT TIN, CST, PAN nos.
• Customer Unique ID
• Quotations to corporate customers
• Phone Order Of Customer
• Reminders Of Important Dates
• Discounts & Offers
• Customer notifications
• Customer reminders
• Customer delivery status
• Customer inquiry details

CUSTOMER CATEGORY MASTER
• Customer Categories
• Discount structure based mapping
• Price levels according to category
• Outstanding details
• Business analysis according to category

ITEM MASTER
• Item Name & Rate Details
• Item wise different Rate system
• Item wise Discount
• Tax mapping with Items
• Item & Category Mapping
• Item & Subcategory Mapping
• Item & Quality Type
• Item & Alias
• Item Weight and Roll Nos.
• Service Based Items

ITEM CATEGORY MASTER
• Different categories
• Sub-Categories
• Mapping Items with Categories
SUPPLIER MASTER
• Basic details of Suppliers
• Supplier Address & TIN No.
• Supplier Contact details
• Supplier Credit details
• Supplier Regular discount details
• Supplier Order Days mapping

TAX MASTER
• VAT Calculation according to Gujarat Govt. Law
• Both Sales Tax & Purchase Tax Different Mapping utility
• Service Tax Mapping Utility
DELIVERY MASTER
• Customer wise delivery status
• Delivery payments
• Delivery mapping with customer address
• Mapping with route map
• Generating along with delivery items
• Customer signature on material receipt
• Customer code wise delivery status mapping
• Pending delivery status

WAITER MASTER
• Name and details Of waiter
• Waiter wise commission
• Transaction wise waiter selection
• Role of waiter
• Monthly, yearly analysis of  waiter  performance

SECURITY MASTER
• Users creation
• Shift management
• User wise transaction locking
• Cash hand over
• Bill edit locking
• Excess discount locking
• User wise performance
• Log report user wise

RECIPE MASTER
• Defining Main Item as Recipe
• Mapping the consumed ingredient  materials with main items
• Mapping ingredients  with rates for costing
• Mapping with stock
• Projection of required raw materials for specific bulk order
• Accurate costing as current raw material rate is calculated

TRANSACTION FRAMEWORK
• SALES BILL
• PHONE ORDER(SALES ORDER)
• DELIVERY
• PURCHASE INVOICE
• QUOTATION SCREEN
• WASTAGE ENTRY
• SALES TARGET
• PURCHASE ORDER
• EXPIRY MANAGEMENT
• REPACKING MANAGEMENT
• M.I.S. REPORTS
• FINANCIAL REPORTS

SALES BILL FEATURES
• Simple sales bill structure
• Touch Screen Support
• Easy to use
• Bar-coding selection available
• Table & Waiter selection
• Item wise/Bill wise Discounts
• Conversion from sales order
• Easy Bill print in 40 col.
• All type of printing support Eg.Thermal,POS Printers,Dot Matrix,Laser printers
• Bill wise extra remark
• Extra toppings Extra price Add
• Packing charges & Delivery Charges
• Sales Cancellation
• Easy Edit of Generated Bill
• Password Security for Editing of Bill
• Cash Drawer,Pole Display,Cr. Card Swipe Machine Support
• All types of tenders Support: Cash,Credit,Cheque,Credit Card,Vouchers,Others…
• Retail & Tax Invoice Support
• Hold Bills Utility to minimize final bill print
• Bill Time Print

SALES ORDER (BOOKING)
• Simple sales order (booking) structure
• Graphic selection Support
• Easy to use
• Bar-coding selection available
• Item wise/room wise Discounts
• Conversion from sales order
• Easy Bill print in 40 col.
• All type of printing support Eg.Thermal,POS Printers,Dot Matrix,Laser printers
• order wise extra remark
• Easy Edit of Generated order
• Password Security for Editing of order
• Cash Drawer,Pole Display,Cr. Card Swipe Machine Support
• All types of tenders Support: Cash,Credit,Cheque,Credit Card,Vouchers,Others…
• Retail & Tax Invoice Support
• Generation of Bill from sales order
• Order Time Print

RE PACKING
• Bulk items creation
• Small re packaging
• Bar coding
• Estimate of total wastage and packing
• Kit Packing

PURCHASE INVOICE & P.O.
• Purchase invoice entry
• Purchase order generation and mail
• Rate difference reminders
• Commitments with distributor reminders
• Pending qty of purchase order for the same rate

ACCOUNTING
• Legers
• Bank management
• Cash management
• Cash flow, funds flow
• Expenses
• Salaries
• Bill wise receipts and payments
• Cheque printing
• VAT
• Profit & Loss
• Balance Sheet

M.I.S. REPORTS (More than 300)
• All MIS Reports
• Item wise Sales
• Customer wise sales
• Non Moving items
• Fast moving items
• Profitable items & Customers
• Rush Hours, Rush Days, Rush Months
• Festival Bookings
• Administration Expenses
• Management of Staff salaries & Loans
• Room wise & Date wise booking (Graphical)
• Raw material consumptions
• Waiter Efficiency
• Sales & Purchase registers
• VAT Reports (As per Govt. Laws)
• Pending Orders for delivery
• Total Wastage of materials
• Other resource consumption like electricity
• Loyal Customers list
• Customized reports
• Printing and converting reports from software to Excel,Notepad,HTMl,PDf etc.,

JOB WORK MODULE
1. Customer Management
• Customer assets can be managed better
• Analysis of customer asset details lying with us from how many days, current status, expected closer date, etc.
• All billed serviceable items at POS are available as customer asset in service module automatically.
• Customer assets can be created manually in Service module [optional and useful especially Service stations]
• Customer asset ID can be defined manually.
2. Job Card Management
Job card can be specified to be made under warranty or in AMC period
• Job card can be have customer approval as a process
• Spares Inventory maintained separately, spares consumed per job card are tracked separately. Service and Spare separate or combined invoice can be generated.
• Provisions to take return of unused spares.
• Quality assurance process can be attached and detached
• Job card can be made based on Delivery Note or Sales Order.
• Just a click conversion of Job card to invoice
• Job card creation with or without asset details. [asset is optional, useful especially Service stations]
• Job card can have priority levels associated for speed service etc,.
• Job card can have user definable additional information as a part of a job card.
• Job card can be assigned manual or automatic job card ID.
• Customer advance amount capturing and adjusting the same while generating final invoice.
• Multiple assets can be serviced with single job card entry.
• Record asset wise complaint and the same can be assigned to multiple employees.
• Each task[complaint/service] can be assigned to different employees.
• Complaint/Service wise status can be reviewed at any point in time
• Task for the specific complaint/service status can be reviewed at any point in time.
• Spare parts used to complete the task can be tracked and the same are billed in final invoice.
3. Configuration
• Izenithsoft offers service module as fully flexible and configurable module that can be molded as per business needs
• Option to add additional fields that can be used to at time of Job card creation.
• Next service due reminder can be set.
• Supports multiple companies.
• Job card can be closed any point in time irrespective of the task completion status.
• Set default service type for the job card.
4. Configuration
Provisions to set up multiple processes like Installation schedule management, Service management, Complaint management, etc.
• Process Management can be linked to task individually
• Process Management can be linked to status individually
5. Master Management
• Task master
• Status master
• Complaint / Service master
• Spares master
• Process Master
• Type Master
• Job Card Additional info Master
• Priority Master
• Employee Master
• Job Role Master
6. Analysis Reports
• Pending Job Cards summary
• Pending Job Cards Detailed
• Estimate – Actual Amount Variance Report
• Estimated – Actual Delivery Time Variance Report
• Employee wise job card report
• Job card status based report
• Complain status report

SMS ALERTS SOFTWARE
• SMS When Sales Bill is generated
• SMS for Pending Jobs
• SMS for ready job
• SMS for Daily Collection
• SMS for Product Promotion
• SMS for Bill Edit for Security reason
• SMS Failed login attempts
• SMS for Low Inventory Status