iPhone's design flaw shows that 10 years later, their engineering is still a joke

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TIMESTAMPS:
00:00 - Introduction to issue
00:28 - iPhone 11 problem
01:08 - Mic is not necessary for phone to function
01:35 - Detailed read of the issue
02:55 - Was this done on purpose? No - just Apple engineering!
04:01 - If Apple made a car...
04:45 - How repair shops deal with this
05:38 - Guides to the rescue!
06:33 - Our goal
08:07 - My frustration with the "experts"
09:27 - We solve these issues - not the manufacturer
09:45 - We have earned a seat at the table
10:10 - Thank you to the Boye Foundation!