AI Chatbot Replaces 90% of Support Staff! CEO Shares Surprising Result
In this eye-opening video, learn about how Summit Shah, CEO of the Indian e-commerce startup Dukaan, made a bold move to revolutionize customer support. Shah's company built an AI-powered chatbot, and he took the tough decision to lay off 90% of his support staff. The child-friendly AI chatbot, powered by ChatGPT, proved to be incredibly efficient, providing instant responses to customer queries. Shah reveals that the average time taken to resolve issues decreased by a staggering 98%! Watch this fascinating story to understand the impact of AI on modern businesses and its implications for the job market. Are AI fears justified, or can humans and AI work together harmoniously? Find out in this thought-provoking video!
AI chatbot, ChatGPT, CEO, support staff, job cuts, customer support, e-commerce, Dukaan, Summit Shah, artificial intelligence, efficiency, technology, job market, AI fears, automation, future of work, human-AI collaboration, economy, CNN, tech news, business news
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